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Retail Customer Service Specialist

  2025-08-12     Ollie's Bargain Outlet     Enid,OK  
Description:

Join our team and embrace the Ollie-tude! At Ollie's, we pride ourselves on our core values:

  • BE A TEAM PLAYER: Support your colleagues and work together for success.
  • BE CARING: Treat others with courtesy, dignity, and respect.
  • BE VALUE OBSESSED: Embrace the 'good stuff cheap' mindset.
  • BE COMMITTED: Show grit, passion, tenacity, and take action.
  • BE GROWING: Focus on how to improve every day.
  • BE REAL: Be honest, transparent, and trustworthy in all interactions.

Ollie's Associate Benefits:

  • 20% employee discount
  • Flexible schedule
  • Strong opportunities for career growth and talent development

The Retail Customer Service Specialist plays a vital role in assisting customers and maintaining store appearance. You will be responsible for customer service, running registers, merchandising, and store upkeep.

Primary Responsibilities:

  • Greet every customer with Ollie's 'Yes I Care, Yes I Can' approach to foster long-term loyalty.
  • Manage cash register transactions accurately and efficiently.
  • Become an expert on Ollie's inventory and weekly deals, showcasing the tremendous value we provide.
  • Assist with freight logistics and understand retail merchandising best practices.

Qualifications:

  • High School diploma or equivalent preferred
  • Open to training new Associates with less than 6 months of retail experience
  • Ability to work evenings, weekends, and holidays regularly
  • A positive attitude and desire to serve customers

Physical Requirements:

  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.

Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants receive consideration for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status. For further information, please review your rights under federal employment laws.


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