A company is looking for a Sales & CRM Business Analyst to support internal sales, marketing, and billing teams by translating stakeholder visions into actionable features.Key ResponsibilitiesAssess existing business processes and recommend technical solutionsFacilitate requirements gathering and functional design sessions with stakeholdersDocument detailed functional design specifications and lead Scrum team refinement sessionsRequired QualificationsBachelor's degree in Computer Science or related field preferred; high school diploma or GED required2+ years of IT experience in business analysis and functional designExperience leading business process improvements and preparing product demonstrationsProven ability to facilitate cross-functional workshopsStrong experience with Agile software development methodologies and Microsoft Dynamics 365 preferred