Job Details

A company is looking for a Government Collections Supervisor.Key ResponsibilitiesManage and develop a team of agents to meet performance and operational metricsConduct regular performance reviews and provide coaching to agentsEnsure adherence to company policies and maintain service levels while maximizing productivityRequired QualificationsHigh school diploma; bachelor's degree preferredCompletion of internal agent development initiatives preferred6 months of supervisory experience requiredAt least 6 months of experience as an agent in the organizationProficiency in Microsoft Office Suite; Workday experience is a plus